DBInfosys Services Offerings
The following is a summary of services offered by
DBInfosys. These and other custom technical service offerings can be tailored
to meet specific customer requirements.
A Remote Database Administration (hereafter known as RDBA)
contract allows the customer access to any of these services based on a
monthly, quarterly, yearly hour allotment. RDBA rates are based upon the
quantity of hours and duration of the contract. Alternatively, services can be
purchased at standard weekly rates to accommodate specific technical needs on a
one-off basis, such as onsite specific needs.
System
Design & Installation
Complete end-to-end software installation and configuration
services, ranging from simple test and training systems to full-scale
production environments. DBInfosys leverages proven techniques and experience
with OracleŽ technologies, such as Real Application Clusters and DataGuard, to address varying needs of installation complexity
in the areas of high availability, scalability, and disaster recovery.
System
Health Check & Tuning
The health of all system components of an Application
and/or Oracle software implementation are verified using standard monitoring
techniques. Systems are analyzed to help identify bottlenecks and tuned to
correct problem areas. Customers with an active RDBA contract can expect
standard maintenance activities to be performed regularly to ensure that system
uptime and performance standards are met or exceeded. OracleŽ Grid Control/OEM
installation and configuration services are also available.
Upgrades
& Patching
DBInfosys is experienced at applying application and
OracleŽ upgrades and patches in a wide variety of technical environments. Upgrade
and patch implementations typically occur in
multiple phases to provide for testing and verification of
patch/upgrade procedures prior to implementation in the production environment.
DBInfosys can assist in every aspect of the process on every tier of the
environment from the initial creation and patching of a testing environment to
the final deployment of a patch or upgrade in production.
Database
& Application Security
With in-depth knowledge of each component in the system
architecture and a unique understanding application security configuration, the
Consultant is a valuable resource in helping the customer to define and
implement a security plan that covers all aspects of the environment. DBInfosys
can also manage security setup and patching on an ongoing basis, as required by
the customer.
Backup
& Recovery
DBInfosys has a sound understanding of OracleŽ backup and
recovery needs. This knowledge is applied to assist in developing, testing, and
implementing a thorough backup and recovery strategy that meets the specific
needs of each customer. Recovery procedures should be tested periodically to
verify procedures and validate the recovery scenario. DBInfosys can assist with
these activities as well.
Technical
Training
A wide range of technical training offerings are available
to assist customer staff in learning to maintain and administer their OracleŽ
systems. Technical training is offered at different experience levels in
OracleŽ technologies such as database and application server administration and
Oracle Forms and Reports development techniques.
New
Services added
Oracle Cloud
Development
& Maintenance
We partner with highly qualified
businesses to provide:
RDBA
Contract Benefits
Customers with an active RDBA contract receive the
following benefits over the use of ad hoc technical services.
For more information please contact: dbinfosys@dbinfosys.net.